Privacy Policy
Effective Date: January 1, 2026
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Basswood Solutions ('we," "our," "us") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (basswoodsolutions.com) or interact with us.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
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Information You Provide: name, email address, phone number, and any other details you choose to submit through forms, scheduling tools, or direct communications.
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Usage Information: details about how you use our website, including pages visited and time spent on a particular page.
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Technical Information: your IP address, browser type, device information, and cookies.
2. How We Use Your Information
We may use your information to:​
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Respond to inquiries and provide requested information.
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Schedule consultations and manage service requests.
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Improve our website, services, and user experience.
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Send you updates, resources, or newsletters related to our services and educational content.
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We do not sell or rent your personal information to third parties.
3. Sharing Information
We may share your information only in these cases:
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Service Providers: with trusted vendors who assist us in operating our website or delivering services.
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Legal Requirements: if required by law, regulation, or court order.
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Business Transfers: if our business merges, acquires, or transfers assets.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings, though some feature may not function properly.
5. Data Security
We take reasonable measures to protect your personal information. However, no system is completely secure., and we cannot guarantee absolute security.
6. Your Rights
You may request access, correction, or deletion of your personal information at any time. If we begin sending marketing emails, you will be able to opt out by following the unsubscribe instructions included in those communications.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.
8. Children's Privacy
Our website and services are not designed for or directed to children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
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Basswood Solutions
206 N State Street, Suite 102
Decatur, TX 76234
(940) 626-0010